Event Policies

Reservations

Reservations are made on a first come, first-served basis and are tentative until secured with a non-refundable deposit and signed event agreement. When we receive the deposit, Twilight Zone Cinema’s services are guaranteed for your event on your scheduled date.

Movie Licensing

Visit our movie licensing page for more information.

Other Media

Twilight Zone technicians are willing to present more than one movie. You can present sponsorship ads, slides, on-screen video games, music videos, live camera feeds, announcements, and more. Your choices of media and advertisements should be submitted to us one month before your event. We cannot guarantee the performance of your media if we are not able to test it on our system prior to the event. Let us know if you need assistance preparing any pre-movie media. We will quote you an hourly rate for video encoding, graphic design, and DVD authoring services.

Weather

If the weather looks threatening (imminent rain, rain, looming thunder clouds, dangerous winds capable of damaging equipment) Twilight Zone reserves the right to protect its equipment by canceling set-up/production. Twilight Zone reserves the right to delay set-up or pause the production until suitable weather conditions exist. It is at the discretion of Twilight Zone to decide whether the event will be called off due to inclement weather. Should we decide to cancel, read our Weather Guarantee and re-scheduling policy.

Event Liability Insurance

Any accident involving Twilight Zone equipment or employees to any outside participant(s) is covered by Twilight Zone’s event liability insurance coverage. You may request to be additionally insured under our policy at your events. We carry a minimum of two million dollars liability.

Set-Up Procedure

Depending on the venue, Twilight Zone technicians are scheduled to arrive 2 – 2.5 hours before sundown for set up (typically 4:00 pm – 6:00 pm). Audio testing begins shortly after the screen is standing. Projection test will begin at dusk. The movie screen will be deflated 15 minutes after the end of the movie unless otherwise specified by the customer. Typically, all equipment will be packed up within two hours after the completion of the movie.

Payment

A 50 % deposit is required to secure the event date. The balance is due on the day of the event.