Frequently Asked Questions:

What time should the movie begin?

Usually 45 minutes after sunset is perfect timing – but it’s up to you. Sunset times for your city are available at www.weather.com.

Enter your zip code and look for “Averages & Records” (a red-orange tab, middle of the page). Then click on the month and look for the Sunset column. Remember, June has the longest daytimes. In late June, films may not begin until 9:30. In July, 9pm. In August, 8:30pm. In September, 8pm.

If timing is the issue and you don’t mind that the first 20 minutes of the film aren’t perfectly visible, we’ll begin early. If you want to wait until image is at its best, plan on waiting another 20 minutes.

If you’re showing a bright film such as Toy Story (animated films are typically brighter), you can start earlier than if you show Ghostbusters, which is darker.

Is there a weather guarantee?

Yes, if bad weather keeps us from showing at least 75% of the movie, you will receive a makeup event any time up to two years from the original date without paying an additional screen rental fee.

In the event the movie is interrupted because of bad weather, your only charges will be for travel and a $400 setup/teardown fee at the makeup event.

Please carefully read our Policies for more information.

Can I reschedule if the weather forcast is bad for my dates?

Yes, if we haven't begun travelling to your event, you can re-schedule for another date for free.

Typical Event Timeline:

- 4 hrs. before: arrive and setup
- 3 hrs. before: all systems are checked and screen up
- 1.5 hrs. before: music, your sponsors ads, games, etc.
- 10 min. before: announcements & host greeting
- Movie begins
- 1 hr. after: Equipment is removed

How far must the projector be from the screen?

Projection is front projection, which means from the viewer’s side. For our screen, the project needs to be 40-55 ft. away. If your selected film is not in widescreen format (fullscreen), the projector will need to be 15-20 ft. closer.

The projector is usually in the middle of the audience, about 4 ft off the ground. This typically has not been a problem at any previous venues. If you need the projector to be elevated more, or projected from a greater or lesser distance, this can be arranged for an additional charge.

Do you need to drive on our lawn to deliver the equipment?

No, we can place the equipment without vehicles, but driving on the lawn greatly speeds up setup.

How heavy are your screens, will they damage the grass?

Our GiantScreen is 300 lbs. Because the weight is equally distributed over a large surface area, the screen will not damage or leave ruts in your grass.

If you choose to have the AirScreen standing for a few days, the prolonged exposure to the pressure and the heat from the sun may dry out the grass.

Can you setup your screen on pavement or cement, or does it have to be on the grass?

We can setup anywere there's enough space! On the roof of a building, in the parking lot, inside a mall, you name it.

In situations where we have no place to put our stakes in the ground we simply fill huge drums of water to use as anchors and attach our screen to them using support ropes.

How well can your screens handle the wind?

AirScreens can take winds up to 23 mph (when trees start to sway vigorously). We can setup equipment with winds of up to 15 mph. Once the screen is standing, it can handle winds of 23 mph.

Beyond 23 mph, our technicians will immediately deflate the screen. The screen can safely deflate in less than 20 seconds. In windy situations, we often shift screen placement so that the screen is parallel to the wind.

More Tips:

• The Screen must be placed on a level surface (bare ground is fine) at least 60 ft. wide.
• Stakes will be inside of a 70x70ft. area. The one inch thick stakes must be 24 inches into the ground.
• The location must be free of any aerial or ground obstructions 35 feet high and 30 feet behind the screens.
• Headlights from nearby vehicles can be annoying, try to avoid parking situations that will distract from the show.